Terms of Service



Please read the entire agreement. By using and ordering from this website you agree to these terms. If you do not agree, please do not use this site. If you have any questions or concerns, feel free to contact us.

Corporate

InstrumentationHub is a registered trademark of coreIPM LLC. A business registered in New Hampshire, USA.

Returning Purchased Items

We accept returns of products, within 30 days of receipt (28 days from shipment for international orders) for a full refund. Shipping fees are not refunded. Return shipment is the responsibility of the customer.


Payment

We accept

  • Credit cards: American Express, China UnionPay (CUP), Discover & Diners, Japan Credit Bureau (JCB), Mastercard and Visa.
  • Paypal
  • Apple Pay
  • Google Pay

Technical Support

We answer all questions in the technical support forums



Safety

Technology and the laws and limitations imposed by manufacturers and content owners are constantly changing. Thus, some of the projects described may not work, may be inconsistent with current laws or user agreements, or may damage or adversely affect some equipment. Your safety is your own responsibility, including proper use of equipment and safety gear, and determining whether you have adequate skill and experience. Power tools, electricity, and other resources used for these projects are dangerous, unless used properly and with adequate precautions, including safety gear. Some illustrative photos do not depict safety precautions or equipment, in order to show the project steps more clearly. These projects are not intended for use by children. Use of the instructions, kits, projects and suggestions on instrumentationhub.com is at your own risk. coreIPM LLC disclaims all responsibility for any resulting damage, injury, or expense. It is your responsibility to make sure that your activities comply with applicable laws, including copyright. Always check the webpage associated with each project before you get started. There may be important updates or corrections! The United States Fire Administration (USFA) has a guide and many simple steps you can take to prevent the loss of life and property resulting from electrical fires. Click here to read them!


In an attempt to provide increased value to our visitors, we may link to sites operated by third parties. However, we have no control over these linked sites. If you use these links, you will leave instrumentationhub.com, and we are not responsible for any content, materials or other information located on the linked website. If you decide to check out any of the linked websites, you do so entirely at your own risk.


Contact Information

If you have any questions about these terms, please contact us using our “Contact” page.

Shipping

Orders usually ship within 1-2 business days. Currently we ship via “USPS First-Class Package” in the USA. Outside the USA, “USPS First-Class Package International” and “USPS Priority Mail International” options are available. Once your order is shipped you will receive an email with tracking information. You can also check order status by logging into your account. See our Shipping and Returns page for more information.

For all international orders, you are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods! If you decide to return, we are not responsible for the required brokerage fees, VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc.

Our shipping system is completely automated, and we cannot falsify customs forms. The customs forms will accurately describe the contents and cost of your order. We cannot mark orders as “gift”, “sample”, “educational” or lower the values.


Privacy

We store your phone number, order history, email, shipping and billing addresses in your user account. For your security, credit card numbers, expiration dates, and CVV codes are not stored. User information is only used to ship goods and contact you in case of an order or shipping issue. We do not, and will never, sell or give any of your information to any third-party or send you any unsolicited advertisements. Please view our complete privacy & legal policy here: https://instrumentationhub.com/privacy


Accuracy of Information

We attempt to ensure that information on instrumentationhub.com is complete, accurate and current. However we guarantee that all information on this site is complete or current.


Export Compliance

Customer hereby acknowledges that the products and services delivered under this Agreement are subject to applicable export control and trade sanctions laws and regulations, including without limit those of the United States (e.g., the sanctions administered by the U.S. Department of Treasury’s Office of Foreign Assets Control (31 CFR Part 500 et seq.), the Export Administration Regulations (“EAR”, 15 CFR Part 730 et seq.) administered by the U.S. Department of Commerce’s Bureau of Industry and Security, laws and regulations targeting proliferation activities, and the restricted parties lists maintained by the U.S. government (e.g., the Denied Persons List, Unverified List, Entity List, Specially Designated Nationals List, Debarred List and Non-proliferation Sanctions)). Customer agrees to comply with these laws and regulations and certifies that it will not use, sell, resell, export, re-export, import, dispose of, disclose or otherwise deal with the products or services delivered under this Agreement, directly or indirectly, to any country, destination or party without first obtaining any required export license or other governmental approval, and completing such formalities as may be required. Customer further agrees to not do anything which would cause coreIPM LLC to be in breach of the export control and trade sanctions laws and regulations.

Indemnification

Customer shall protect, defend, indemnify and hold harmless coreIPM LLC, its shareholders, directors, officers, employees and agents from any fines, damages, costs, losses, liabilities, fees, penalties, claims and expenses (including legal fees and expenses) incurred by coreIPM LLC as a result of the failure of the Customer or its agents, officers, directors or employees to comply with this Section.

Domestic Shipments

In the event Customer requests delivery to a U.S. destination, Customer acknowledges that it alone is responsible for determining the applicable export licensing requirements and obtaining any required authorizations for subsequent transfers. If Customer is not a U.S. Principal Party in Interest and requests delivery to a U.S. consignee for purposes of facilitating an export, Customer also hereby (1) confirms its responsibility for export clearance and filing Electronic Export Information with U.S. Census Bureau, (2) authorizes the specified consignee to prepare and file Electronic Export Information on its behalf so as to create a “routed export transaction”, as defined in the Foreign Trade Regulations (15 CFR Part 30) and EAR, and (3) agrees to provide coreIPM LLC a copy of the signed written assurance designating the authorized forwarding agent.

Limited Product Warranty

We warrant coreIPM LLC Manufactured Products will be free from manufacturing defects for a period of thirty (30) days following the date of delivery to you. We will replace, repair or credit you for any confirmed defective product at our option. Please contact support@instrumentationhub.com with any issues.

Products that are not manufactured by coreIPM LLC may, or may not, be covered by original manufacturer’s warranty and passed through to you. Please contact support to confirm warranty period prior to purchase.

Warranty will not apply if Product fails or is damaged after delivery to you due to accident, abuse or misuse.

TO THE MAXIMUM EXTENT ALLOWED UNDER APPLICABLE LAW, EXCEPT FOR THE EXPRESS LIMITED WARRANTIES SET FORTH ABOVE, PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND coreIPM LLC AND ITS SUPPLIERS MAKE NO WARRANTIES UNDER THIS AGREEMENT, EXPRESS, IMPLIED, OR STATUTORY, BY OPERATION OF LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE UNDER OR IN CONNECTION WITH THE PRODUCTS. coreIPM LLC DOES NOT WARRANT THAT THE PRODUCTS AND CONTENT WILL OPERATE ERROR-FREE, UNINTERRUPTED, OR THAT THEY WILL BE SECURE OR VIRUS-FREE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY coreIPM LLC, ITS AGENTS OR OTHER REPRESENTATIVES OR EMPLOYEES SHALL IN ANY WAY INCREASE THE SCOPE OF coreIPM LLC’S WARRANTIES UNDER THIS AGREEMENT. WITHOUT LIMITING THE GENERALITY OF THE FORGOING, coreIPM LLC AND ITS SUPPLIERS DO NOT MAKE, AND EXPRESSLY DISCLAIM, ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, RELATED TO ANY THIRD PARTY INTELLECTUAL PROPERTY, TECHNOLOGY OR INFORMATION PROVIDED AS PART OF THE PRODUCT OR DOCUMENTATION.

No Liability

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, coreIPM LLC, AND ITS SUPPLIERS, SHALL NOT BE LIABLE TO YOU, OR ANY THIRD PARTY, FOR ANY INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND ARISING IN ANY WAY OUT OF USE OF THE PRODUCTS, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUES OR DATA, OR COSTS OF REPLACEMENT GOODS, EVEN IF coreIPM LLCHAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ANY LIMITED REMEDY OF ITS ESSENTIAL PURPOSE.

Revisions to these terms of service

These terms of service may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the current terms of service.